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Customer Portal

Customers see, download and pay themselves.

Passwordless login, every document in one place, one-click PDF download and MobilePay payment straight on the invoice — the customer portal takes follow-up and payment admin off your plate.

  • Passwordless login via magic link or 6-digit one-time code
  • Quotes, orders, invoices and credit notes grouped per customer
  • MobilePay payment directly on outstanding invoices
  • Direct portal links from admin — customer lands on the right document

Self-service without accounts, passwords or delays

The customer signs in with their email. The system sends a magic link and a 6-digit code — both valid for 10 minutes, each usable once, and rate-limited. Once inside, they see a date-sorted list of every quote, order, invoice and credit note that belongs to them.

Outstanding invoices show a MobilePay button right on the document. The customer confirms amount and phone number, approves in the app — and the system marks the invoice as paid automatically. No account creation, no manual reconciliation, no chasing customers for documents they already have.

No account or password — the customer signs in with email

Complete document overview with PDF download

Automatic invoice settlement when MobilePay payment clears

Secure access — customers only ever see their own documents

Real-time payment status updates

Integrated with the flow builder for automations

Passwordless login

Secure, simple and friction-free.

  • Magic link via email

    One click on the link in the email signs the customer in — no password to type.

  • 6-digit one-time code as fallback

    If the customer prefers to paste the code manually, it ships in the same email.

  • 10-minute validity

    Both link and code expire after 10 minutes and can only be used once.

  • Rate limiting built in

    The login system is protected against abuse out of the box.

Document overview and detail

The customer sees everything that belongs to them — date-sorted, colour-coded and searchable.

  • One list of every document

    Quotes, orders, invoices and credit notes in one paginated, date-sorted view.

  • Colour-coded type badges

    Each document carries a clear type marker so status is visible at a glance.

  • Both customer and bill-to

    If the customer is the recipient and the bill-to, both are shown.

  • Full detail view

    Every line, price, discount and total — including vehicle data and customer/dealer info.

  • Clear VAT and totals

    Gross, discount, net, VAT and total incl. VAT are all shown plainly.

PDF download

  • One click = PDF

    The customer can download a PDF copy of any document straight from the portal at any time.

  • Identical to the admin PDF

    Layout and content match exactly the document you work with — no version drift.

Payment via MobilePay

Outstanding invoices are paid straight from the portal — no detour outside the system.

  • Pay button on the invoice

    If the invoice has an open balance, a MobilePay button is shown on the document.

  • Confirm amount and number

    The customer confirms the amount and phone number, then the system sends a payment request to the MobilePay app.

  • Real-time status

    The portal shows whether the payment is complete, pending or failed — without a manual refresh.

  • Automatic invoice settlement

    When the payment clears, the invoice is marked as paid and the customer balance updates instantly.

Direct portal links from admin

  • Send a link to a specific document

    Staff can send a direct link to a specific quote, order or invoice in one click.

  • Customer lands in the right place

    The link opens straight on the relevant document — no navigation, no confusion.

  • General login link

    Send a general login link from the customer card if the customer just needs the overview.

Automation via flows

Every customer action in the portal can trigger a flow.

  • When a customer signs in

    Trigger automations from the login event.

  • When a document opens or a PDF downloads

    Track exactly which documents the customer has viewed and downloaded.

  • When the payment page opens

    Send an SMS reminder if the customer opens the payment page but does not complete it.

  • When admin shares a portal link

    Log or follow up every time staff share a portal link.

Security

  • Only their own documents

    Customers only see their own documents — there is no way to guess other customers' links.

  • Separate session scope

    Customer sessions are isolated from staff logins.

  • Cryptographically protected links

    Document links are signed and cannot be tampered with.

Frequently asked questions

Does the customer need to create an account?+
No. The customer signs in with their email — the system sends a magic link and a 6-digit code. No account creation, no passwords.
What happens when the customer pays via MobilePay in the portal?+
The customer confirms amount and phone number, approves in the MobilePay app, and the system marks the invoice as paid automatically. The customer balance updates instantly.
Can staff send the customer straight to a specific document?+
Yes. From any quote, order or invoice, staff can send a portal link in one click that lands the customer directly on the right document.
Can a customer see other customers' documents?+
No. Session scope is separated from staff logins and document links are cryptographically protected, so customers only ever see their own documents.
Can the portal trigger automations?+
Yes. Events like sign-in, document open, PDF download and payment-page open can fire flows — for example, an SMS reminder if the payment page opens but the payment is not completed.

Let customers help themselves — and pay on the spot.

Start free and give customers a portal that cuts phone calls, speeds up payments and runs on its own.